Quality Assurance Engineer(Supervisory)

Job Description

• To Implement A Quality Management System (QMS) In The Information Systems Environment, Collect And Analyze Data From Applicable QA Metrics. • Business Growth, Value Created & Cost-Effectiveness Achieved By Process Optimization, New Initiatives And Improved Operations/Ways Of Work Etc.

• Maintain Mechanism And System To Ensure Prompt, Frequent And Appropriate Update Of QA Review Work Within The IS Function And Lead Quality Assurance Team In Delivering Reliable Services. • Perform Root Cause Analysis Of QA Related Problems And Device Corrective And Preventive Actions. • Coordinate And Review QA Business Processes, Identifying Process Dysfunctions And Recommend Necessary Updates With The Aim Of Enhancing Effectiveness And Overall Operational Efficiency. • Prepare Quality Documentation And Reports, Collecting, Analyzing And Summarizing Information And Trends Including Failed Processes, Stability Studies, Recalls, Corrective Actions. • Revalidate And Maintain Database Of Records, Data And Information In Relation To Quality Assurance Within The IS Division, Ensuring Easy Access And Retrieval Of Information. • Conduct Training Programs On Quality Management System And Facilitate Compliance To Company Safety, Health And Environment Policies Within IS Division. • Collect Quality Assurance Data, Analyze And Prepare Reports • Participate In Audit Activities Initiated By Internal Or External Auditors To Assure Quality Of IS Solutions According To Defined Standards And Metrics. • Value Created Through Effective Stakeholder Management • Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape. • Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.

Job Condition • Normal MTNN Working Conditions • May Be Required To Work Extended Hours • Open Plan Office

Experience & Training Education: 

• First Degree In Any Related Field • Fluent In English Experience: • 3 – 7 Years Of Experience In An Area Of Specialisation; With Experience With Working With Others • Experience Working In A Medium Organization Training: • Quality Assurance Management Training • Process Audits And Reviews • Project Management

Minimum Qualification BA, BEng, BSc, BTech Or HND

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