Job Description
• To Produce Analysis In Support Of MTNN Business Intelligence Strategy, Including Requirements Generation For New Data/Information Needs Of The Various Operating Divisions
• To Support Business Users In The Production Of Information Systems; Delivering Reports, Certifying Data, And Participating In Implementation Of New Reporting And Analysis, Data Feeds And Translations
• Support The Shareholder Return Strategy By Developing And Implementing Marketing Processes That Are Aligned To Achieving All Elements On The Business Score Card. (I.E. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA Margins, Assure Revenue, CAPEX Returns Management And Net Subscriber Additions).
• Participate In The Review Of Business Processes (Headcount, Process Optimisation, Etc.), To Drive Efficiency Gains To Ensure At Least 5% Reduction In Divisional Budget Year-On-Year.
• Review The Budget Process And Ensure That Quality Drivers/Assumptions For Business Plans And The Business Rules Are Correctly Applied To The Process And The Forecasting Scenarios.
• Use Market Analysis, Customer Satisfaction And Internal Service Costing Data To Develop And Manage Value Based Pricing Strategies Across The Full Range Of MTNN Products And Services.
• Ensure The Integrity Of Enterprise Financial Information By Applying Correct Business Rules And Ensuring They Are Adhered To.
• Serve The Division’s Internal Customers And Provide Solutions To Improve The Customer Experience.
• Strategic Partnerships With MTNN Leadership Team To Drive Awareness On Expected Behaviours And Impact On Non-Compliance On Bottom Line Results And Company Image/Reputation.
• Drive Planned Strategy For The Successful Delivery Of MTN Group And MTNN Transformation Initiatives Focusing On Customer Centricity.
• Drive An Increase In MTNN’s Net Promoter Score.
• Promote A Sustainable Organizational Culture That Enhances Employee Productivity And Oversee The Management Of The Year On Year Performance Of All Dimensions Of The Group Culture Audit.
• Network And Build Solid Relationships With Internal Units And Relevant Third Parties (E.G. Strategic Investors, Technical And Finance Partners, Business Consultants Etc.) And Develop A Close Working Relationship With Relevant Information Sources To Provide An Integrated Service.
• Develop Relationships And Source Reliable Contacts For Gathering Information Across Other Competitor Companies And Build And Maintain Knowledge Base Of Competitor Activities And A Competitor Intelligence Unit.
• Provide Business Intelligence Services For CEO; Marketing & Sales Users By Utilizing Various Tools And Drawing On Proven Proficiency/ Experience (Including All Aspects Of The Architecture Of Cube/Report Design, Creation, Storage And Access).
• Generate Information And Provide Analysis That Support Customer Management, Planning And Activities To Meet MTN Strategic Requirements.
• Liaise With Marketing, Sales And Relevant Departments And Review Information Available To Ensure Adequacy To Enhance Business Decisions.
• Guide Management In Evaluating The Effectiveness Of Marketing And Sales Campaigns By Interpreting Related Data And Information.
• Estimate Projects For Business Analysis Given The Data And Systems Available And Reporting Needs Of End Users.
• Review Business Needs And Translate Into Functional Requirements And Manage The Entire Lifecycle For IT Deliverables.
• Interact With Technical Resources To Understand And Make Best Use Of The Corporate Analytical Systems, Data Warehouse And Translation Tools.
• Develop And Maintain Project Plans And Coordinate Cross-Functional Activities For Tasked Projects. Duties Include Maintaining Schedules To Ensure Timely Completion Of Projects While Meeting Deadlines And Budgetary Constraints.
• Communicate With Business Managers Regarding The Status Of Specific Projects.
• Oversee The Development And Implementation Of Models On Attrition And Churn In Support Of Data Mining Function.
• Carry Out Model Development, Model Validation And Implementation In A Big Data Context
• Develop Geographical/Regional Information/Analysis And Provide Ongoing And Ad-Hoc Reports On Essential “Health Indicators” Of The Business.
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Hands-On Knowledge And Ability To Translate Commercial Objectives To Technical Specifications And Vice Versa And Provide Advisory On Optimal Solutions (Keywords: Data Analysis, Business Analysis, Translating Ata To Insights)
• Coach And Train The Team To Ensure Understanding Of The Objectives And Goals Of The Department, Awareness Of Set Targets/Requirements And Regularly Review Their Training Needs.
• Review Performance Of Individual Team Members And Complete Appraisals In Accordance With The Employee Performance Appraisal Procedures And Time Schedules.
• Experience In Information Management, Information Security And End-User Support
• Identify Training Requirements Of Team Members, Develop Program To Address Knowledge Gaps And To Enrich Knowledge Repository Within The Department.
• Hands-On And Demonstrated Ability For Analytics, Data Mining, Data Manipulation/Modelling And Data Visualization Using Key Mining/Manipulation/ Vislaization Tools Such As OBIE, Hadoop,SAS, PL/SQL, Developer Etc
• Strong Telecoms Data Architecture And Data Touch Points (Keywords: Enterprise Architecture, Data Modelling, Database Management, CDR Structure)
Job Condition • Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
Experience & Training Education:
• First Degree In Business/Information Systems Management Or Related Field, And Appropriate Relevant Professional Experience Required.
• Masters Of Business Administration Highly Desirable.
• Fluent In English
Experience:
Minimum 6 Years’ Experience Which Includes:
• Minimum Of 3 Years’ Experience In An Area Of Specialisation; With Experience In Supervising/Managing Others
• Experience Working In A Medium To Large Organization
• Minimum Of 2-3 Years In Information Systems And/Or Analytical Business Systems
• Relevant Experience As A Project Manager And Business Process Analyst
• Proven Experience With SAS, Business Objects, Product Selection/ Proof Of Concept; Data Warehousing
• Product And Marketing Management Experience Very Desirable.
• Strong Knowledge Of Business Intelligence Products, Best Practices, And Implementation Approaches Required.
Training:
• BI Tools
• Project Management
• Reporting And Campaign Management Tools (Especially Cognos And Epiphany)
• Data Modeling
• Understanding Of SQL / SQL Server.
• Understanding Of ERP Systems And Data (Especially J.D. Edwards).
Minimum Qualification BA, BEng, BEd, BSc, BTech Or HND
APPLY HERE
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