JBC BLOG & NETWORK: Regional Counter Fraud Advisor at British Council Nigeria

Sunday, December 2, 2018

Regional Counter Fraud Advisor at British Council Nigeria - Lagos & Abuja

The British Council is the world's leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all. We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.

We are recruiting to fill the position below:

Job Title: Regional Counter Fraud Advisor, MENA & SSA

Locations: Lagos or Abuja, Nigeria

Role Type: Leadership, Policy & Expertise

Pay Band: Pay band 8

Duration: Permanent

Reports to: Head of Counter Fraud Management based in London, UK

Department: Business Support Services

Job Category: Risk Management & Knowledge Management

Role Purpose

The Regional Counter Fraud Advisor will provide regional leadership and support in the implementation and delivery of the British Council’s Counter Fraud strategy and investigative response.
The post will lead the development and delivery for the region, aimed at broad-based cultural change on fraud management through improved education, risk management and control.
The role will support the Counter Fraud team and MENA/SSA Regional Leadership Team(s) to implement new policies, systems and processes to embed a zero-tolerance approach to fraud management.

Geopolitical/SBU/Function Overview

The Counter Fraud Team is part of Internal Audit and only has staff in London. The team is currently made up of three staff members including:

Head of Counter Fraud Management
Deputy Head of Counter Fraud Management
Counter Fraud Team Analyst

The British Council has a revenue of approx £1 billion and offices in 114 countries around the world, many of which are in challenging environments where fraud and corruption is common place. There is a requirement to protect the assets and the reputation of the organisation, to manage incidents when they occur and to positively affect culture to make the British Council a hostile environment to fraud.

Main Opportunities/Challenges for this Role

Lead the implementation and management of a cohesive risk-based control framework to minimise the incidence and impact of fraud.
Provide strategic insight and advice to regional stakeholders to support cultural change on fraud, in terms of minimising risk tolerance while improving identification and reporting.
Manage investigatory processes and outcomes to uphold the British Council’s Code of Conduct and related organisational policies.
Raise staff awareness and understanding of counter-fraud policies and processes.

Main Accountabilities

Developing a culture of zero-tolerance:

To lead on the implementation of counter fraud strategies, with an emphasis on ensuring a culture of proactive and preventative systems.
To gather information and communicate key messages on counter fraud to raise staff awareness and promote our organisational commitment to protecting the organisation from the risks associated with fraud and corruption.
To provide specialist advice and support.

Improving policy and process:

To ensure effective network coordination to aid a consistent organisational approach to counter fraud.
To develop, review and promote organisational systems and procedures to help prevent and respond to counter fraud incidents.
To help evolve and support the control framework to keep fraud to an absolute minimum.
To lead the network of country counter-fraud focal points in framework implementation.

Investigation:

To undertake casework involving internal counter fraud enquiries and investigations as and when required.
To coordinate the management and evaluation of counter fraud investigations and develop the country office focal point position.

Education & Training:

To design and deliver counter fraud training to improve staff knowledge and skills.

Key Relationships:

Regional & Country Directors
Regional and Country Office Finance Directors /Controllers
Regional Risk & Compliance Managers
Country Office Counter Fraud Focal Points
Regional and Country Office HR Directors.
Local law enforcement
UK’s Charity Commission
Significant donors, such as DfID, EC etc

Person Specification

Qualifications:

Professional qualifications and / or suitable experience in counter fraud.
Fluency in written and spoken English at CEF Level of B2.

Role Specific Knowledge & Experience

Counter fraud Experience:

3-5 years’ full time work experience in the counter fraud sector including significant investigation experience.

Counter fraud casework:

Professional analysis and judgement
Conducting enquiries, interviews and investigations
Managing evidence and intelligence
Reporting writing
Presenting at meetings

Communication skills:

Effective verbal and written skills
Consultation and stakeholder management
Understanding the audience
Knowledge sharing

Training:

Content development & review
Delivery

British Council Core Skills

Communicating & Influencing Level 4: Uses influencing techniques Uses formal and informal negotiating and motivation techniques to influence others’ behaviour and persuade them to think and act differently, while respecting difference of view and culture.
Analysing Data & Problems Level 3: Analyses patterns
Seeks out and examines a range of information to identify patterns, trends and options, to solve multifaceted and complex problems.
Managing Risk Level 3: Develops a culture of risk management Record of analysing potential risks, promoting risk awareness, and holding others to account for their practices
Planning and organising Level 3: Develops annual plans
Develops and reviews the implementation of annual plans for a work group or function taking account of business and customer requirements and reconciling competing demands.

British Council Behaviours:

Making it happen (most demanding): Achieving stretching results when faced by change, uncertainty or major obstacles.
Creating shared purpose (most demanding): Inspiring others to want to take a specific role as part of a shared purpose.
Connecting with others (most demanding): Building trust and understanding with people who have very different views.
Working together (more demanding): Ensuring that others benefit as well as me.
Being accountable (more demanding): Putting the needs of the team or British Council ahead of my own.
Shaping the future (more demanding): Exploring ways in which we can add more value.