Tuesday, July 2, 2019

Restaurant Manager at Kloverharris Limited - Lagos and Ogun


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Kloverharris Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.

We are recruiting to fill the vacant position below:

Job Title: Restaurant Manager 

Locations: Lagos and Ogun 
Reports To: Regional Restaurant Manager

Job Purposes

  • We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
  • Oversees customer satisfaction, maintaining standards and meeting or exceeding financial goals.
  • Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations
Responsibilities
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Respond to customer complaints, taking prompt and appropriate actions to resolve the problem and ensure customer satisfaction is maintained
  • Develops and implements a business plan for food and beverage.
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs of goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage the restaurant’s good image and suggest ways to improve it
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community.
  • Maintaining the restaurant’s revenue, profitability and quality goals.
  • Ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
  • Coordinating daily restaurant management operations
  • Perform other duties as assigned by management Position

Personal Specifications
Academic Qualification:

  • B.Sc, BA, M.Sc,
Experience:
  • 5 years
Skills and Competencies:
  • Microsoft Office tools, Communication, and presentation skills, Customer Relationship Management Skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:

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