Kloverharris Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools.
We are recruiting to fill the vacant position below:
Job Title: Zonal Restaurant Manager
Location: Lagos
Reports To: Top Management
Job Purpose
- Responsible for overall operations of a group of restaurants in an assigned geographic region
Responsibilities
- Keep track of monthly, quarterly and yearly goals
- Work with management to assess and improve processes and policies
- Monitor and report on revenue and cash flow of the regional managers
- Uphold and enforce company policies
- Address employee complaints or performance issues as needed
- Check in with Outlet Managers regularly to determine satisfaction
- Help management create the department’s budget
- Schedule regular maintenance and cleaning of facilities
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility
- Implement and instill in the team company policies, procedures, and ethics
- Handle customer complaints and queries
- Implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
- Prepare reports and other performance analysis documentation
- Report to, and attend regular meetings with area managers or head office representatives
- Establish relationships with the local community and undertake activities that comply with the company’s corporate social responsibility programs.
Requirements
- Academic Qualification: B.Sc, B.a M.Sc.
- Experience: 6-10 years
Personal Specifications:
- Previous experience in the Fast Food industry preferred
- Customer service experience
- Knowledge of cash management and bookkeeping procedures
- Team management skills
- Strong organizational skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
- Availability to work in shifts including weekends
- Microsoft Office Skills
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
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