Job Description
• To Provide Professional Account Management Inputs To The Creation And Maintenance Of Enterprise Solutions Sales Strategy And Plan That Will Deliver Shareholder Value. • To Direct Enterprise Sales Efforts For Allocated Corporate Accounts Within The Framework Of Agreed Account Development Plans Which Meet Operational Targets For Revenues, Profitability And Customer Satisfaction.
• Increase MTN Market Share By Achieving Set Target Through Effective Account Management, Acquisition Of New Accounts As Well As Development And Maintenance Of Current Accounts. • Seek New Clients And Create More Business Opportunities Daily, From Existing Clients So As To Increase Company Revenue. • Carry Full Responsibility For The Fulfillment Of The Sales Process – From Lead Generation To Bill Delivery. • Prepare Weekly And Monthly Corporate Sales Status Reports. • Perform Continuous Analysis Of The Relevant Industry, To Identify New Prospects Or Opportunities For The Corporate Sales Department. • Conduct Research On Potential Customers And Their Disposable Income Using The Data Mining System. • Prepare And Present All Sales (Weekly And Monthly), Contractual Documentation And Status Reports According To MTN Quality Standards. • Manage Virtual Team To Ensure Log Of All Customer Requests For Service, Queries And Complaints, Escalate And Troubleshoot Where Necessary. • Build An In-Depth Knowledge Of The Customers’ Industry Operating Environment, Business Drivers, Ambition, Issues, Problems And Obstacles In Order To Develop And Implement Solutions To Meet Their Strategic Corporate Needs • Maintain Excellent Partnership-Relationships With Customers, Up To C-Level, Based On Trust And An In-Depth Understanding Of The Customers’ Business • Assist Customers In Understanding The Value Proposition And Differentiations Of The MTN Data Products And Services. • Ability To Liaise With Supervisors On Discount Issues • Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape. • Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.
Job Condition
• Normal MTNN Working Conditions • May Be Required To Work Extended Hours • Open Plan Office
Experience & Training
Education: • First Degree In Any Related Discipline • Fluent In English Experience: • Minimum Of 3 Years’ Experience In An Area Of Specialisation; With Experience With Working With Others • Experience Working In A Medium Organization Training: • Basic IP Networking, Internet And VPNs • Internal Conferences On Telecommunications And Consumer Trends • Sales Training • Key Account Management Training • Relationship Management • Customer Care/Focus
Minimum Qualification BA, BSc, HND, BEd Or BTech
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