POSITION : Head of Retail Operations, Nigeria
Responsibilities
- Responsible for the retail operation and roll out based on the concept as developed by the Global Brand to aim for continuous vitality of the Brand's Retail Formula in Nigeria.
- She/he will steer and control all the Retail Stores in Nigeria including but not limited to sales, promotions, social media, sales tools, VM & pricing issues e.t.c in line with Country management strategy.
- She/he will be responsible for coordination of systems in the stores, such as budgeting systems, check out systems, retail software systems etc and managing of our brand portfolio within Nigeria.
- She/he will also be responsible for managing work streams between shops and facilitating departments (HRM, Warehouse, Logistics, Finance, Marketing) and ensure strong relationships with the head of departments.
- Oversee retail assortment management to guarantee variety for proper Visual Merchandise
- Manage retail sales & operation Planning and ensure realized budget and latest estimate that gives the highest margin.
- Ensure sales plan alignment with assortment plan and consumer demand
- Advice Regional Director on retail trends and sales performance.
- Analyze retail prices monthly vs other local VACs vs 3rd party boutique prices
- Specification of location of new shops & ensuring OTIF execution of the stores.
- Management of the buildup of the assortment (width and depth) in product groups and services
- Make proposals for price setting of merchandise, including way of handling price off’s and overstocks
- Management of the general promotions over the retail chain
- Profile of shop manager and other shop personnel, defining service levels
- Checking results of shops in terms of consumer appreciation and in sales, and managing the flagship formula accordingly
- Analyzing sales figures and implementing KPI’s (Key performance indicators)
- Proposing changes to improve the business and the communication with headquarters
Requirements
- Commercial Expertise and In-depth Retail Management Experience.
- Clear passion for Fashion and the Creative Industry.
- Females are highly encouraged to apply.
- Should be used to traveling quite often.
- Minimum of 5 years Retail Operations and Management Experience.
- This constitutes relevant years of experience and does not include general work experience.
- Relevant experience MUST be from Retail Retail OR Lifestyle Categories.
Competencies:
- Cost and profit conscious, practical and pragmatic, good project skills
- Excellent Leadership skills and attention to details
- Highly service Oriented
- Proven track record of driving sales performance and exceeding sales targets
- Hands on manager, has real control on operations, quickly acting upon deviances
- Good analytical skills, good listener
- Deep understanding of retailing principles
- Good understanding of brand values and able to translate them in executional priorities
- Deep feeling how prestigious customers would like to experience a high fashion outlet
- Computer literate with advanced experience of Microsoft Office applications(Word, Excel, Outlook and power point)& excellent presentation skills
- Proven track record in leading and working effectively with cross-functional team.
How To Apply
Candidates should send their CV to: charles.azode@erecnigeria.com
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