Store Manager at a chain of Supermarkets via Clement Ashley Consulting

POSITION : Store Manager

Objective

Manage the company's in store infrastructures, ensure the delivery of excellent customer service, thus enabling consistent delivery of the company's strategy and operating plans to achieve sales targets and increase profits.

Requirements

• B.Sc in Marketing or other relevant disciplines. Professional qualifications and/or membership of professional associations would be an added advantage.
• Experience:
•  5 years previous experience in either supermarkets, retailing, hospitality, airlines or any other customer oriented service industry.
• Not more than 40 years of age.
• Excellent spoken and written English.
• Ability to communicate with all levels of management.

Responsibilities

• Establish KPIs and seek ways to continuously improve financial performance.
• Oversee pricing integrity, cost control and stock control.
• Recruit, train, supervise and appraise staff.
• Train store employees on work processes based on the operations manuals provided to store/sales managers.
• Provide checklists and other tools to ensure compliance to operating procedures.
• Manage scheduling of rosters and holidays in the store making sure that scheduling needs are met to assist in improving employee performance and retention.
• Plan, manage and monitor performance of store budget.
• Liaise with head office in executing all store related operational strategies.
• Develop and maintain; a fully health and safety compliant work environment with comprehensive understanding of and active execution of all environmental, health and safety policy and procedures of the company.
• Proactively develop a strong customer service culture and deal with customer’s queries and complaints promptly.
• Work with the head of operations to set sales target and ensure the store is staffed correctly at all times, with sales personnel that are proactive to meet set targets.
• Maximize profitability in the setting and meeting of targets by motivating and empowering staff.
• Prepare promotional materials and visual displays.
• Be responsible for total Store Operation, including compliance with Local, State and Federal Laws, with regard to Health and Safety, Labour Relations, Administration and Sanitation/Safety.

Skills :

• Good interpersonal skills with ability to motivate people,
• Articulate with excellent communication skills,
• Self-confidence,
• Relationship management,
• Marketing/Sales skills,
• Negotiation skills,
• Must be Punctual,
• A Strategic Thinker/planner,
• A Team Player and have Strong team building ability,
• Entrepreneurial skills and ability,
• Managerial and Leadership skills,
• Training/Coaching skills,
• Computer literacy,
• Commercial awareness,
• Numerate.

Remuneration

Between 2.4 million to 3.6 million NGN per annum.

How To Apply

Candidates should send a soft copy of Application, CV and Plan of Action by e-mail to: clementashleyconsulting@yahoo.com cc: SM2017@clementashleyconsulting.org with position applied for as the subject

Please call 08080642478 after completing the above if you do not receive an immediate auto-response with further instructions.