Job Description • To Support MTN Radio Network With Respect To Test Equipment, Technical Support And Equipment Evaluation.
• To Provide 2nd And 3rd Line Support On Radio Network And National Radio Operations Functions With Respect To Maintenance Procedures, Standards And Audits.
• Ensure Value Created By Optimising Business Projects/Activities By Resolving Issues With Vendors And Permanent Resolution And Analyse Trend Of Radio Related Fault, Identifying Internal And External Interference Sources
• Plan And Monitor Base Station Expansion As Well As Re-Configuration Is Carried Out According To Schedule And With Minimal Distortion To Service Quality.
• Develop Skill Of Radio Support And Implementation Engineers By Providing Necessary Informal Guidance And On-The-Job/In-House Training.
• Evaluate, Test And Coordinate:
• New Radio Equipment,
• Configurations ,
• Software Releases
• Peripheral Equipment, And
• Calibration And Repair Of Test Equipment
• Carry Out Random Routine Site Maintenance/Performance Checks To Ensure Integrity Of MTN Nigeria’s Assets And To Ensure That Maintenance Work Meet MTN Nigeria’s Specification.
• Provide Auditing And Mentorship To Regional Radio Support Staff In Order To Ensure That The Right Procedures Are Understood And Adhered To.
• Assist Engineers (Optimization And Implementation) With Resolution Of Complex And Related Emergency Faults.
• Resolve All Escalated Trouble Tickets Within The Mean Time To Repair (MTTR) And Escalate Unresolved Trouble Tickets To 3rd Line Support (Vendor/Supplier) And Follow Up For Prompt Resolution.
• Escalate Radio Related Faults That Cannot Be Resolved To Vendors For Further Investigation And Permanent Resolution And Analyse Trend Of Radio Related Fault, Identifying Internal And External Interference Sources.
• Update Radio HLS Activity And Tools/Test Equipment Database.
• Maintain Good Working Relationship Between Network Operations Department And All Associated Parties Within The Company And Externally
• Communicate And Ensure Understanding Of Technology Updates And Distribute New Software And Usage Instruction To Relevant Staff.
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.
Job Condition
• Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
• National Travel And A Valid Driver’s License
Experience & Training Education:
• Fluent In English
• First Degree Or Equivalent In Computer Science Or Any Related Field.
Experience:
• 3-7 Years’ Experience In An Area Of Specialisation; With Experience Working With Others
• Experience Working In A Medium Organization
• Radio & BTS Experience With A GSM Or Wireless Telecomm Operator
• Experience In Transmission, Radio Frequency Propagation And Radio Planning Is Essential
• Radio/Micro Wave Equipment Installation And Maintenance.
Training:
• GSM Systems
• BSS Of Ericsson Equipment
• BSS Of Huawei Equipment
• Digital Radio Transmission To STM1 Level
• Multiplexing Equipment
Minimum Qualification BA, BEng, BSc, BTech Or HND
APPLY HERE
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