Engineer Fiber Support (Supervisory)

Job Description
• To Perform High Level Technical Support Functions On All MTNN Fibre Transmission Media At The Switch And Transmission Sites
• Initiate And Supervise Preventive Maintenance On Optical Fiber Infrastructure Network And Carry Out Planned Works On The Fiber Infrastructure For Network Optimization And Improvement.
• Manage And Administer NQMS Server, Remote Test Units And Software.

• Guarantee Availability/ Quality Of Service Of Fiber Infrastructure And DWDM Equipments, React, And Rectify All Emergency Faults Within The Service Level Agreement.
• Validate Optical Infrastructure Deployment Plans As Well As Asses Resource Requirement S For MTNN According To Set Standard.
• Conduct Quarterly Vendor/Contractor Performance Assessment/Audit In Order To Identify Issues And Improve Performance.
• Generate Optical Infrastructure Transmission Performance Reports And Compile DWDM Performance And Trending.
• Conduct Acceptance Test On New Fiber Infrastructure And DWDM Equipment.
• Participate In The Execution Of Special Projects As May Be Required.
• Manage Contractors/Vendor Service Level Agreements In Order To Ensure Compliance To MTNN Guidelines And Procedures As It Relates To Fiber Infrastructure.
• Provide High Level Support On Optical Fiber Related Issues To Internal Customers In Line With MTNN Quality.
• Manage All Stakeholders And Resolve Conflicts And Issues Relating To Optical Infrastructure Management.
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.
• Coach And Train Staff / Internal Units On DWDM And Fiber Infrastructure.
Job Condition
• Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
• National Travel And A Valid Driver’s License.
• On Standby 24/7 Throughout The Year.
• Overtime And Call Out Duties.
Experience & Training
Education:
• First Degree In Electrical/ Electronics Engineering,  Or In Any Related  Field
• Specialist Certifications In Fibre Transmission From Any Reputable Organization Will Be An Added Advantage
Experience:
3-7 Years Working Experience In A Related Field
• Experience In Telecommunications Transmission
Training:
• Vendor Technology Training On Vendor Products
• Project Management
• Negotiation Skills
• Conflict Management
• Time Management

Minimum Qualification BEd, BSc, BEng, BTech Or HND
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