Saturday, March 23, 2019

Technical Service Engineer at LS Scientific Limited


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LS Scientific Limited is a Solutions provider of Laboratory Products and Services. Our Company offers a portfolio of branded Laboratory products and a range of services including Training, Equipment & Instrumentation Servicing, Calibration Services, Laboratory Design and Upgrade, Custom Manufacturing Services.

We are recruiting to fill the position below:

Job Title: Technical Service Engineer

Location: Lagos

Job Description

  • Installation, Calibration and Commissioning of assigned equipment: Laboratory equipment and quality control equipment
  • Research and identify solutions to software and hardware issues
  • Carry out routine maintenance of laboratory equipment
  • Diagnose and troubleshoot technical issues, including equipment setup and installation
  • Ask customers targeted questions to quickly understand needs
  • Track system issues through to resolution, within agreed time limits
  • Properly escalate unresolved issues to appropriate unit
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate technical solutions and ensure all issues are properly logged
  • Carry out layout designs using AutoCAD
  • Train customers on application of assigned equipment
  • Prioritize and manage several customer requests per time
  • Follow up with clients to ensure systems/equipment are fully functional after troubleshooting
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals.
Requirements
  • First degree in Electrical Engineering/Electrical Electronics/Mechanical Engineering is compulsory
  • Minimum of 4 years working experience in a similar role
  • Proven work experience as a Technical Support Engineer handling laboratory and quality control equipment like autoclaves, Auto titration Units, Auto Distillation Units, Packaging Systems, general microbiology equipment, balances, HPLC, spectrophotometers, Chromatography equipment etc.
  • Hands-on experience with repair, maintenance and equipment calibration
  • Prior experience with us of AutoCAD
  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal.

Application Closing Date
26th April, 2019.

How to Apply
Interested and qualified candidates should forward their Resume to: careers@lsscientific.com

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