Job description
Overall Purpose Of The Job
To deliver new and profitable business across Nigeria Provide front line sales support to the clients and effectively
liaise with the Operations teams with area of responsibility. Foster positive relationships with clients to provide accurate and up to
date intelligence on their organisation, specific needs, standards and activity schedules to enable appropriate sales strategies to be developed. Measure and report on business development activities. Ensure Company’s standards, policies and procedures adhered to and that optimal service quality is always provided to the entire satisfaction of our clients.
Key Activities And Accountabilities
Identify opportunities for new business within area of responsibility and develop appropriate strategies for delivering these in
conjunction with the teams from Business Development and Operations
Foster the right relationship with clients within area of responsibility so their business and contracting needs are wholly
understood and met
Set business plan and keep updated on progress
Assist with the preparation process of tenders and their associated commercial evaluations and business cases in line with
company policies, procedures and any legislative requirements
Act as the source of accurate and up to date intelligence for the client and their contracting strategies
Deliver presentations, seminars and attend technical functions to develop and strengthen customer relations ships and
extend knowledge of company products and services to clients
Record and maintain up to date customer opportunities, market and competitor intelligence. Ensure records are kept up to
date including Sales Force Database
Ensure the effective flow of information across operations teams and Product Lines is achieved
Liaise with internal and external departments as and when required to ensure all information is circulated as appropriate also
client questions and queries are resolved in a timely manner. Liaise with manager on any issues or concerns with the
documentation to be processed.
Actively adhere to the Code of Conduct and Anti-Bribery policies, procedures and processes to ensure the highest ethical
standards are maintained and exposure to liability or risk to Expro’s reputation is minimised. Provide leadership in all ethical
issues; ensure employees are aware of Expro’s compliance requirements and feel able to report possible violations or
conflicts of interest.
Actively adhere to and ensure compliance with applicable Quality policies, procedures, processes & systems. Take an active
part in quality improvement processes. Act on reported deficiencies and approve deviations from standard procedures as
appropriate.
Ensure that employees adhere to and comply with all applicable Health, Safety & Environmental (HSE) policies, procedures
and processes. Provide leadership in HSE; encourage employees to take responsibility and be accountable for their own and
others’ safety and provide an environment where they feel authorised to stop any unsafe job. Ensure that all incidents and
non-conformances are reported in line with the appropriate procedures and deadlines; ensure that all incidents are
investigated and corrective actions raised as required; where appropriate, participates in incident investigations.
Supervise, mentor and coach direct reports and ensure completion of their Employee Development Plans. Where
applicable, ensure that training and competency programs are in place to facilitate the mentoring of subordinates through the
competency system. Conduct competency assessments when required.
Job Knowledge And Qualifications
Hold a University degree or its equivalent and Professional Qualification preferably in a Technical area
9+ years work experience within Technical or Sales role preferably in line with a company product line
Proficient in MS Word, Data Bases and PowerPoint
Competencies
Integrity/Compliance - behaves in a fair, honest and ethical manner toward others; adheres to Company Code of Conduct
Interpersonal Sensitivity – identifies with and shows understanding or concern for others; values diversity
Technical – achieves and applies a competent level of technical and/or professional skill or knowledge relevant to the role
Safety Leadership – identifies and corrects conditions that affect employee safety
Planning & Organising – prioritises: sets stretching but realistic targets and deadlines; plans ahead and has a structured approach to work
Delivery of Results – identifies, confronts and overcomes barriers to successful delivery of results
Financial Awareness – Demonstrates understanding of the financial implications of decisions, aiming to achieve value and maximize return
Delegation – allocates role-appropriate decision-making authority and/or task responsibility to others
Communication 1 – uses tailored communication skills appropriate to circumstances and to achieve required outcomes; negotiates to prevent or resolve conflict in the team/organisation
Developing Others – Plans and supports the development of others skills and abilities to realise their full potential
Decisiveness – Takes prompt action to deal with all situations; can justify a decision when challenged
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