HR/Admin Officer at an International NGO - ZOA

POSITION : HR & Admin Officer

DESCRIPTION

The HR & Admin Officer is responsible for the human resources and administration systems of ZOA Nigeria in order to support smooth organisational functioning and effective project implementation.

Overall advice and support will be given for HR affairs in all program areas.

The HR & Admin Officer is part of the support team and reports to the Finance & Admin Manager.

The position is based in Maiduguri, Borno State.

 Responsibilities

• Participate in recruitment and appraisal of ZOA Nigeria staff;
• Contribute to the development of efficient and effective HR system, policies and guidelines;
• Ensure an efficient and effective HR system is implemented, in line with ZOA Nigeria policies and guidelines;
• Review and update, as needed the Local HR Policy Manual to ensure compliance with ZOA’s HR Policy and Nigeria labor laws;
• Review and update ZOA Nigeria salary scale and allowance system when needed to ensure ZOA salaries are comparable to those of similar organizations;
• Provide guidance to tax and labor laws, and ensure organizational compliance;
• Advice and support program offices in all aspects of HR;
• Work with supervisors to address personal or performance issues among staff;
• Ensure that exit interviews are conducted and documented for all departing staff;
• Assess training needs among staff and initiate/facilitate training events, as appropriate;
• Initiate timely action to renew personal visa and permits and renew organisation registration and technical agreements;
• Ensure all developments with visa and permits are known within ZOA;
• Coordinate HR affairs with other organisations (HR Forum or other contacts);
• Initiate and implement a routine ZOA Nigeria Staff newsletter to inform, equip, acknowledge and encourage staff members.
• Work with line managers and coordinate recruitment of qualified personnel, in keeping with labor laws and ZOA guidelines and attend/support interviews as appropriate;
• Coordinate orientation for each local new hire in line with the local HR manual;
• In coordination with Finance & Admin, ensure that all guests/visitors get proper orientation;
• Maintain a secure personnel file for each staff according to the ZOA Nigeria HR manual; including an up to date employment contract and clear job descriptions;
• Ensure end-of-probation letters are provided to each staff member;
• Ensure effective performance appraisal system is maintained;
• Monitor payroll to ensure salary levels are in line with approved salary scale;
• Process and track leave application usage and balances for all staff;
• Oversee use of timesheets by staff and manage timesheets files for all staff;
• Any other duty that is reasonably consistent with the key tasks of the function.

Competencies  

• Excellent in Hausa in reading, writing and speaking;
• Good computer skills (Excel, Word);
• Good knowledge of the Nigeria labor law;
• University degree in HR or relevant field;
• Proven working experience of 3 - 5 years in human resource management with at least 1 year experience in staff management;
• Affinity with development work and International NGO’s;
• Excellent in English in reading, writing and speaking;

Skills :

• Work under pressures and meet deadlines;
• Communicate difficult news in a clear, concise and professional way;
• Can keep information confidential;
• Focused on the well being of the employees;
• Work individual as well as in a team;
• Work in a multi-cultural setting;
• Good verbal and written communication skills;
• Good planning and organizational skills;
• Accurate;
• Flexible and adaptable;

How To Apply

Candidates should send their CV's and cover letters to: hr.zoanigeria@gmail.com with "HR & Admin Officer, Maiduguri" as the subject