ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.
We are recruiting to fill the position below:
Job Title: IP Telephony Engineer
Job ID: 54
Location: Lagos
Department: Group Infrastructure Unit
Reporting to: Head, Engineering
Travel Frequency: Occasional
Purpose of the Job
- Provide Pre-sale support, Implementation and technical support for all IP Telephony services.
Expected Key Results
- Exceed MTTR for all voice related issues.
- Deliver all voice projects within agreed timeline with the customers.
- Proffer voice solutions within timeline agreed with the customer during presales engagement.
- Deliver all voice projects within agreed timeline with the customers.
- Exceed MTTR for all voice related issues.
Educational Qualifications & Functional Skills
- B.Sc/B.Eng in Computer Science/Computer Engineering/Electrical-Electronics Engineering.
- CCNP/CCIE (Voice)
- 4 Years Work Experience in similar roles.
- Advanced Level Knowledge on Telecommunications, IP designs and implementation skills, & in-depth knowledge of IP Network.
- Ability to find solution to complex network problems through creative thinking, analytical reasoning and past experiences along with available resources and information.
- Resourceful team player who excels at building trusting relationships with customers and colleagues.
- Innovative problem-solver who can generate workable solutions and resolve complaints.
- Excellent business communication skills both verbal and written.
Work Experience:
- Hands-on experience with Unix/Linux shell scripting.
- Working knowledge of different Linux OS, CentOS, RedHat, Ubuntu.
- Design, Implementation & Support of VoIP networks.
- In-depth understanding of SIP based VoIP network architecture.
- In-depth understanding of voice codecs & SIP-E1, SIP-Analogue architectures.
- Familiar with several VoIP deployments e.g. CUCM, CME, Trixbox, Asterisk.
- Working knowledge of IP-PBX, Analogue PABX configurations and troubleshooting.
- Proficient in the use of network analytical tools e.g. Wireshark, Colasoft Capsa etc.
- Implementing and troubleshooting various LAN Networks.
- Familiar with Wi-Fi 802.11 a/b/g/n/e configurations and complete set-up.
- Implementing and troubleshooting various WAN Networks running various routing protocols like BGP, OSPF, EIGRP, and MPLS VPNs.
- Implementing and troubleshooting Mobile IP networks.
- In-depth knowledge of Windows/Linux Servers Operating System.
- Support systems for network management including a working knowledge of SNMP, Voice technologies and services including VoIP, PBX, PRI, ISDN, ACD, call recording, voicemail, conferencing, and CDRs
- Substantive experience interfacing with network carriers and ISPs in LAN/WAN solution.
Other Requirements:
- Customer Focus
- Tech savvy
- Team Work
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Nimble Learning
Application Closing Date
28th February, 2019.
Method of Application
Interested and qualified candidates should:
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