CitiBank - Formerly operated under the name Nigeria International Bank Limited, but was renamed to Citibank Nigeria Limited (Citi Nigeria) in 2008 to fully align with Citi's global brand and identity.
The bank has a strategic business focus in Nigeria specializing mainly in Corporate Banking and servicing mostly corporate clients. Citi Nigeria offers a broad range of services, including global transaction services, sales and trading, corporate finance and investment banking services to corporate and commercial customers, financial institutions (including other banks) and public sector organizations.
Job Purpose:
The principal purpose of the position is to facilitate a focused and orderly interface between the Public Sector, Infrastructure, Telecoms and other Corporate and Commercial customers and all the product and service groups in order to maximize revenues from customer relationships.
The major objectives of the position are:
- Managing Citibank relationships in the Public Sector, Infrastructure, Telecoms and other Top Tier Local Corporates (TTLC); and
- Marketing and converting new target market names
- Ensure that the unit revenue goals are met
- The impact this position has on the bank is to ensure that the franchise remains the leading Public Sector, Infrastructure, Telecoms and other Top Tier Local Corporates (TTLC) in Nigeria.
Key Responsibilities:
- Develop and implement continuous (independent and joint) calling programs and interactions/discussions with assigned accounts and on prospective clients to create a continuous flow of incremental business opportunities.
- Credit process initiation, including proposal preparation, loan administration and remedial action as required.
- Prepare quarterly credit call memo for all relationship under management.
- Negotiation of loan/credit terms and conditions, pricing determination for various products, closing of transactions and follow up after sales.
- Responsible jointly with Risk analyst for initial, annual and interim credit review of all assigned relationships credit.
- Design and sell, in conjunction with product managers, solutions that meet customers’ particular needs.
- Work closely with Citiservice in providing account management and customer service to key customers.
- Responsible for achieving revenue goals from assigned relationships in the most cost effective manner.
- Maintain asset quality to avoid delinquent or impaired asset portfolio.
Business Relationships:
Internal:
- Frequently interact with Fixed Income, EAF and Corporate Finance units to generate structured customer solutions and incremental risk assets.
- Frequently interact with TTS to achieve high credit cross sell ratio by actively selling cash management, trade and EB products.
- Frequently interact with Risk and CRMS to maintain acceptable credit quality of assigned relationships
- Frequently interact with Citiservice and OandT in general and Parent Account Management teams of all Public Sector, Infrastructure, Telecoms and TTLC names and provide proactive customer service
External:
Frequently interact with all Public Sector, Infrastructure, Telecoms and Top Tier Local Corporates Target Market prospects to generate incremental business for the bank
Qualifications
Skills and Experience:
- 15 years post-graduation experience out of which 10 years must have been in the banking industry and at least 3 years must have been on a senior manager or equivalent position.
- Mandatory working experience in at least 3 major areas of banking operations.
- Minimum continuous credit and financial analysis experience of 4 years or relevant experience from other areas of the bank or other companies.
- Customer management and negotiation skills
- Interpersonal Skills
- Ability to recognize and explore business opportunities
- Very strong Marketing, Credit and Analytical skills
Qualifications
A BSc / BA degree.
A postgraduate degree and relevant professional qualifications will be an added advantage.
Thinking complexities:
- Understanding the impact of constant regulatory changes on customers businesses and in converting them to business opportunities
- Ability to optimally coordinate the activities of the different units within the bank in order to deliver good quality service to the customer.
- Designing strategies and products to enable Citibank stay ahead of competition
- Ability to convince customers to adhere to high compliance/ethical standards of Citibank for transaction processing in a non-compliant environment.
- Problem loan recognition capability
- Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Valuing Diversity:
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
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