Job description
Marie Stopes International Organization Nigeria (MSION) is a results-orientated Social Business, which uses modern management and marketing techniques to provide reproductive health care and allied services. MSION’s goal is to meet the needs of underserved Nigerians and dramatically improve access and use of a range of reproductive health services.
MSION is part of Marie Stopes International’s Global Partnership which is in over 42 countries worldwide.
The Core Responsibility Of This Post Is To Use Your
￭ initiative ￭ energy ￭ persistence ￭ results orientation
￭ drive ￭ integrity ￭ enthusiasm ￭ commitment to personal development
To further MSI’s partnership mission: enabling individuals to have children by choice not chance.
Job Title: Operations Coordinator, Outreach
Location: Abuja
Reporting to: Assistant Director/ Director, Operations
Duration of contract: 2 years (renewable)
Probationary period: 6 months
About This Role
This role reports to Assistant Director Operations and provides strategic coordination to MSION on all matters relating to leadership and management of Outreach in the delivery of MSION’s strategic goals. S/he coordinates oversight of the successful delivery of work setting and meeting ambitious CYP targets, delivering and reporting against all contract commitments.
The post is part of the Programmes Operations Team which aims to deliver programmes of high impact across the majority of Nigeria’s states using four integrated channels of intervention: Social Franchise, and Outreach. Within this team the Outreach Coordinator uses his or her excellent understanding of the project model to realize a successful programme of outreach work, complementary to interventions in other channels and reaching high numbers of couples.
The post holder is required to demonstrate: initiative; energy; persistence; results orientation; drive; integrity and discretion; enthusiasm; and commitment to personal development in the excellent delivery of work against these responsibilities.
Key Duties In Relation To The Responsibilities
Strategic coordination of the Outreach channel for targeted growth and impact through increased CYPs
Activities include
Continuous analysis of the situation in which outreach performs and the programme model needed.
Identification of opportunities and threats for outreach intervention given Nigeria’s context for FP and PAC
Analysis of MSION’s strengths and weaknesses in responding to developing context and needs
Active networking to identify allies and partners for increased impact and innovative ways of working
Regular presentation to SMT on developing thinking and plans based on analysis of results data and team management
Ensure equitable distribution of resources according to the workplans and resource needs of all MSION’s outreach teams.
Support HOPs in monitoring progress of field activities and make adjustments as necessary to ensure successful completion of set objectives
Programme Operations, Implementation and Management:
Work closely with outreach team members, take a strategic, forward-looking role in establishing MSION’s outreach future direction, with particular focus on driving MSION’s outreach channel towards efficiency, productivity and cost effectiveness while ensuring the organization plays a leading role in improving health demographics in the Nigeria
Draft and implement outreach operations workplans in consultation and co-ordination regional managers and team leaders.
Ensure all outreach activities are implemented on time, within budget and to quality
Procurement and Logistics
In coordination with Procurement & Logistics team
Coordinate support of field logistics to outreach teams ensuring that systems including ordering, transportation, delivery, storage, and control and reporting on the use of program, projects and team supplies are in accordance with MSION policies.
Implement an effective system for the supply of commodities to match client demands, leading in launching of new outreach teams
Reporting, Monitoring and Evaluation
Collate monthly, quarterly and annual outreach reports flowing from each regional/state reports
Produce outreach monthly factsheet and quarterly MSION Newsletter;
Manage and report periodically on the field implementation of MSION outreach annual work-plan among others.
Work with the HOPs to ensure outreach data management alignment with field strategy, agreement on annual targets and inclusion of data collection and analysis activities in the work plan
Work with TLs to ensure at least one human interest story or success story are produced monthly. This must be well documented and presented as part of quarterly report
Produce progress reports for the Line Manager on a regular basis
Leadership
As a member of the operations team, demonstrate a strong commitment to MSION mission and goals and encourage a similar commitment from all team members
Link, train and harmonise different regional outreach teams of the organisation to work efficiently together in order to meet field operations requirements as well as achieve MSION goals
Ensure that a high level of communication is maintained with other MSION departments, as well as with external partners and MSI
Encourage a positive culture, work environment and attitude among all team members
From time to time represent the organisation at meetings, workshops, press conferences, or other forums
Other
From time to time carry out any other duties as reasonably requested by the Operations Director
Qualifications
At-least first degree in communication, public health or related discipline required
Experience
At least five years post NYSC experience in INGO
Experience in USAID / DFiD/BMGF or other donor funded projects an asset
Experience in project management
Skills
Proven excellent technical oral, written, and editing abilities
Ability to present and write for multiple audiences
Extensive working knowledge of Microsoft Office
Ability to work well with others in team environments
Must be able to satisfy stakeholders
Should be able to work in deadline driven/results orientated atmospheres
Strong people management skills
Strategic guidance and planning skills
Report writing
Attitude / Motivation
Pro-choice
Motivated personally and professionally to develop
Willingness to travel as requested
Behaviours Successful performance at MSION is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviours that MSION expects in all employees. Performance is measured against these.
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