Beauty Advisor / Retail Assistant Essenza Lagos, NG

Job description

We are Nigeria’s notable leading retailer of luxury fragrances, cosmetics and skincare products. Established in 1986, we are a household name amongst the brand conscious West African consumer. We are a professional and ambitious organization that has a retail network across Nigeria with continuous expansion plans.

We have deep understanding of the beauty industry and strong partnership ethos reinforces our position in the market creating an aggressive platform for growth and future development opportunities.

Job Description

The ideal candidate will be primarily required to:

• Ensure customer's shopping experience is enjoyable
• Assists customers with finding products that meet their needs and sell customers as many products as possible.
• Give advice and guidance on product selection to customers
• Suggest products to customers, explain how products works, demonstrate how to use products, performing makeovers if necessary, and operating the cash register if assigned
• Responsible dealing with customer complaints.
• Greet customers entering the Store and appreciation for patronage
• Arrange customer orders and deliveries
• Receives payment and Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods using optical price scanners.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Maintain clean and orderly work environment
• Sort, count, and wrap currency
• Compute and record totals of transactions.
• Keep periodic balance sheets of amounts and numbers of transactions.
• Order new products through store Manager and manage inventory.
• Stock shelves, clean floors, and organize sales areas.
• Must also be knowledgeable about what products to recommend to customers and proper demonstration techniques.
• Answer customers' questions, and provide information on procedures or policies
• Recruit new customer every day and give them an exceptional experience to come back
• Advise on the availability of stock and special promotions
• Give information on products and prices
• Make sure goods are attractively displayed

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