Job Description
To Coordinate The Implementation Of Common Business Continuity/Disaster Recovery Processes And Evaluate, Recommend And Implement Approved Disaster Recovery Strategy.
• To Support The Overall Business Continuity Management Process By Ensuring That The Required IT Technical And Services Facilities Can Be Recovered Within Required, And Agreed, Business Timescales.
• Business Growth, Value Created & Cost-Effectiveness Achieved By Process Optimization
• Develop And Implement A Plan To Provide Fail-Over Capacity Of All Mission Critical Servers, Applications And Networks.
• Develop, Review And Standardize All Recovery Process And Procedural Standards To Address Routine, Backup, Redundancy And Recovery Architectures.
• Support The Implementation Of A Business Impact Analysis And Business Continuity Plans
• Develop Appropriate Off Site Data And Document Repositories To Be Utilized If Information Were To Be Irretrievable At The Head Office Due To A Major Disaster.
• Ensure The Company’s Data, Data Systems, Infrastructure And Networks Are Recoverable In The Event Of A Disaster.
• Perform And Analyze Disaster Simulations For The Prompt Restoration Of Services.
• Investigate Current Performance Areas Of IS Systems Disaster Recovery Infrastructure And Identify Bottlenecks And Develop Ideas For Performance Improvements And Implementation.
• Input Into The DR Plan And Execute In Line With Agreed Schedule
• Drive And Close Of All DR Related Project And Operation Activities
• Track And Monitor The Implementation Of Changes That May Impact Business Service Continuity
• Ensure All Disaster Recovery Databases And File Systems Synchronization Are Up To Date. Drive To Closure Where Issues Arise With Systems That Are Not In-Synch
• Develop, Track And Report All Operations Issues As It Relates To Business Service Continuity.
• Ensure All Failover Tests, Dry Runs And Back/Up Recovery Activities Are Up To Date. Track Any Issue To Closure
• Develop And Update All Disaster Recovery Procedure Documents For All Mission Critical Processes
• Lead And Direct Disaster Recovery Testing For All Mission Critical Processes
• Draft Business Continuity Committee Reports To Be Reviewed By The SM BSC.
• Support In The Tracking Of All IT Related Risk , Update Risk Register Accordingly
• Develop And Update All Business Continuity PPPs
• Ensuring That The Disaster Recovery Facilities And Services Are In Ready State To Sustain The Business At All Times And In The Event Of A Disaster With The Same Level Of Services And Availability.
• Manage And Leverage IS BSCs Relationship With Its Key Vendors, Including Day-To-Day Communications And Coordination. This Includes Supporting The SM BSC In Preparing Business Continuity KPI’s Within Contract
• Provide Support To Management On IT Risk
• Enhance Customer Satisfaction And Perception Of Information System Services
• Ensure IT Services Are Designed To Deliver The Required Levels Of Disaster Recovery As Required By The Business
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB
Job Condition
Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
• Open Plan Office
Experience & Training
Education:
• First Degree In Any Related Discipline
• Fluent In English
Experience:
• 3 – 7 Years Of Experience In An Area Of Specialisation; With Experience In Supervising Others
• Experience Working In A Medium Organization
• A Good Understanding Of Available And Emerging IT Technologies (Disaster Recovery Tools)
• Experience In Preparing, Reviewing And Reporting Disaster Recovery Metrics
• Knowledge Of Business Protection Systems And Experience Of Contract Management Type Roles
• Experience And Understanding Of Infrastructure Technologies, Including Windows, Unix, SAN, Network And Database.
• Experience In Use Of Disaster Recovery Methodologies And Tools
• Data Network Architectures Including Solid Understanding Of TCP/IP
Functional Skills Development
• Incident Management
• IT Security
• Cyber Crime Defender
• ISO 27001:2013 Foundation
• Cyber Security Certification Leadership Skills Development
• Employee Effectiveness (L1)
• Telecoms A-Z
• MTN Customer Experience (Basics)
• Harvard Self-Management
Training:
• Project Management Methodologies (PMP Or PRINCE2)
• Business Continuity And Contingency Planning
Minimum Qualification BSc, BTech, HND Or BEng
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