SIG Combibloc Obeikan a leading suppliers of carton packaging and filling machines for beverages and food industries.
POSITION : Area Manager, West Africa & East Africa
DESCRIPTION
- Responsible for all aspects of the business in his territory (Sales, Marketing and Technical Service).
- Identify and realize market opportunities for the Combibloc System business (filling lines, packaging material and services) in his territory.
Roles:
- Build and maintain strong customer relationships for the benefit of both
- Propose action plans to Management that delivers the Company strategy and objectives as defined in OPLA and Budget Reviews
- Execute the action plans after obtaining Management approval and report timely on challenges, opportunities and results and if needed propose corrections to action plans.
- Comply with Empowerment framework and build and maintain the company brand by maintaining high ethical standards
- Manage the office for all legal, manpower, tax... issues in accordance with the local law and company approved policies
Responsibilities
- Conduct customer satisfaction program and determine our performance level against customer expectations.
- Develop plans and take the necessary action with the support of the other team members to ensure customer satisfaction levels are achieved.
- Arrange for periodic technical and commercial updates to the customer on industry developments with the aim of ensuring better fill performance and cost savings.
- Seek out new market opportunities and develop them against competitive packing materials and companies to increase line utilization and market share.
- Maintain accurate records of all pricings, sales, marketing and technical reports
- Build, manage and maintain fully functioning organization and operational office. This includes evaluating current staff skill level and taking necessary HR actions to raise the standard.
- Establish and oversee implementation of key account plans.
- Chair monthly meetings with the service, production, quality personnel to ensure programs are in place on time.
- Develop long-term strategic plan in cooperation with the Cluster Head.
- Visit customers regularly to ensure their needs are being met.
- Resolve outstanding commercial and technical issues, develop SIG Combibloc Obeikan’s value proposition, and build strong professional working relationships to gain customer loyalty.
- Visit customers regularly to ensure their needs are being met.
- Resolve outstanding commercial and technical issues, develop SIG Combibloc Obeikan’s value proposition, and build strong professional working relationships to gain customer loyalty.
- Establish periodical sales forecasts on customer sleeve orders and ensure these are accurate.
- Secure that technical performance and filling machine utilization of all installed equipment is constantly monitored and corrective actions are initiated, if required.
Qualifications
- Required work experience and skills:
- Essential: minimum 5 to 7 years in the Sales Department of a Multinational Organization
- Desired: experience in the packaging industry on Managerial level
Qualifications:
- Essential: Degree in Technical or Business curriculum
- Desired: MSc, MBA
Languages:
- English / French
- Arabic / German would be an advantage.
Additional Requirements
- Social and Leadership skills giving ability to work with people at all levels and from different cultural backgrounds
- Committed to delivering on time in full on objectives and activities
- Understanding of the value chain for dairy and beverage industry and FMCG
- Travelling.
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