POSITION : Female Client Service Executive
Responsibilities
- Visit clients, educate and resolute complaints.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Work in compliance with company policies and procedures.
- Utilize effective problem solving and time management skills in client service operations.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide support in new product development and enhancement activities.
- Provide client support services in accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
Requirements
- Be conversant with their specified areas.
- SSCE, OND/HND and degree holders.
- Good listener, very outspoken and young vibrant lady.
- Must be resident of the specified Lagos areas.
- A fast learner with time management and problem-solving skills.
Remuneration
- Negotiable
Date of Interview
30th May, 2017.
Resumption Date
1st June, 2017.
Locations: Ikorodu, Mushin, Yaba, Alaba, Trade Fair, Surulere - Lagos
How To Apply
Candidates should send their CV's to: hr@sharptowersltd.com with "FCSE" and their desired location as subject. E.g. FCSE MUSHIN
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