Job description
Job Responsibilities- Manage overall daily operations of the Laundry
- Assigns schedules and duties to laundry staff as per business needs
- Makes recommendations to the Executive Housekeeper
- Manage customer service issues quickly and effectively
- Responsible for maintaining cleanliness of the linen area
- Ensure that linen and clothing are properly stored and recorded
- Keep and update the Laundry productivity report on a daily basis
- Assists in determining product requirements necessary to meet the Laundry Department’s needs
- Recommends equipment, linen and chemical purchasing needs to section Head in budget preparation
- Ensures proper segmentation and separation of department linen
- Ensure laundry supplies are ordered and controlled in line with Business and Events
- Ensure proper loading and unloading of dryers, and also setting proper temperature for different items that require cleaning
- Schedules preventative maintenance of laundry equipment and co-ordinate with the engineering department for any maintenance issues
- Assists in standardizing the method in which laundry tasks will be performed.
- Responsible for proper running of equipment and proper amounts of chemicals usage
- Receive records and oversee sorting of clean linen from laundry and ensure proper arrangement on the shelves and racks
- Marketing skills
- Physical mobility and stamina
- Detail-oriented and Professional
- Minimum of OND, Intermediate or Equivalent or Diploma or vocational training in Hospitality.
- Computer literacy in using MS office along with experience in using Hotel Management systems
- Four years of experience in Laundry operations in full service hotels or other large scale laundry service operations.
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