Tuesday, February 21, 2017
Analyst, Analytics And Consumer Insight AT MTN NIG
Job Description
• Responsible For Leveraging The Enterprise Data Warehouse And Other Data Sources To Build Sophisticated And Advanced Analytics Models For Insight Generation To Aid Decision Making And Base Optimization Activities. He/She Is Responsible For Understanding And Analyzing The Base To Derive Usable And Practical Segmentation To Aid Design And Creation Of Micro-Segmented Offers For Revenue Optimization And Churn Reduction
• Develop And Utilize Data Collection Instruments And Methods For The Evaluation And Quality Control Of Research Or Operational Data
• Collect, Analyze, Interpret, And Summarize Data In Preparation For Generation Of Statistical And Analytical Reports And Provide Intelligence That Supports Decision-Making
• Coordinate Data Requests With Respect To Pre And Post Return On Investment Data Extraction, Data Sample For Analytics, And Other Ad-Hoc Requirements.
• Maintain Computerized Collection And Track Relevant Data And Appropriate Records Of Research Methods And Results.
• Utilize Specified Statistical Software To Analyze And Interpret Research Data, As Appropriate To The Individual Position.
• Extract Qualifying Data, Based On Defined Campaigns And According To The Approved Campaign Road Map As Well As Manage And Update Engine Room Tools.
• Provide Support To Campaign Segmentation Analyst As Required.
• Contribute And Participate In Campaign Idea Generation Meetings And Cross Functional Customer Lifecycle Management Meeting As Required
• Perform Customer Lifecycle Management Data Analysis And Requests.
• Demonstrate Broad Understanding Of Big Data End-To-End Ecosystem And Dependencies To Identify Trends In Customer Dynamics
• Interface With Financial Analysts And Business Units To Understand Their Data Requirements And Reporting Needs
• Liaise With Product Management Managers To Understand The Data Needed To Support And Monitor Product Performance
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.
Job Condition
• Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
• Open Plan Office
Experience & Training
Education:
• First Degree In Mathematics, Computer Science, Engineering Or Other Related Marketing Or Social Science Discipline
• Fluent In English
Experience:
• Minimum Of 3 Years’ Experience; With Experience Working With Others
• Experience Working In A Medium Organization
• Working Knowledge Of Data Mining/ Analysis Using Statistical Analytical System( SAS) & SQL, Problem Solving And Reporting/Presentation
• Good Understanding Of Customer Data Analysis, Propensity Modelling And Segmentation Techniques; Excellent Understanding Of Data Manipulation And Interrogation Techniques.
• Good Knowledge Of Statistical Modeling Techniques And Algorithms.
Minimum Qualification BA, BEd, BSc Or HND
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