Job Description
To Support Revenue Assurance Function In The Business To Minimize Revenue Loss From Daily Operations And Identify Revenue Leakage • Analyse And Report Post-Paid Revenue/Collections Accurately. • Develop Tools, Templates And Processes To Assist In Automation Of Workflow.
• Prepare Presentation Material Denoting Trending, Key Indicators And Performance That Have Impact On Revenue Leakages • Execute Audit Queries On Live Data Obtained From Network Operations And Compare With Corresponding Billing Data To Ensure Consistency. • Audit The Billing System Regularly To Ensure Accuracy Of Tariff Rates; Review And Analyze Billing Data, Rate Plans And Billing System Table To Determine Areas Of Revenue Leakage. • Perform Regular Audit Of The Information Systems And Network Operations Systems. • Document, Quantify, And Develop Root Cause Analysis And Suggest Resolutions For Billing Issues Identified. Ensure Value Creation When Engaging With Customer • Oversee And Coordinate All Technical Activities, The Activities Of Direct Reports And Ensure All Transaction And Administrative Documentation Is Recorded And Available For Business Use. • Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape. • Foster Active Collaboration And Relationships With Employees Across All Levels And Divisions In Line With MTN’s VB And Values.
Job Condition
• Normal MTNN Working Conditions
May Be Required To Work Extended Hours
• Open Plan Office
Experience & Training
• First Degree In Any Related Discipline
• Fluent In English • Certified Information Systems Auditor Is Desirable
• Minimum Of 3 Years’ Experience In An Area Of Specialisation; With Experience Working With Others
• Experience Working In A Medium Organization
• IT Or System Audit And Data Analysis Experience
• Professional Experience In Business Process Modeling And Re-Engineering
• Professional Experience In Financial And/Or Operational Auditing Methodologies And Tools
• Experience In The Telecommunication Industry Or Any Of The Leading Professional Services Firms Is Desirable Training:
• Training On Controls, Assurance And Information Systems
Minimum Qualification BA, BEd, BEng, BSc, BTech Or HND
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