Monday, July 2, 2018

Client Manager AT Siemens Lagos, NG

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Summary & Main Purpose of Role
Key Tasks & Accountabilities

  • To promote and develop the sale of PS DO Product Services products and services to all territory customers (new & existing).
  • Monitor and achieve bookings targets.
  • Report competitor & market activity information.
  • Determine how best to deploy all PS DO resources in order to maximize bookings & profitability
  • Develop customer specific strategies to maximize growth
  • Position Responsibilities
  • Professionally manage assigned territory to achieve identified, key objectives which are:
  • Achieve bookings targets.
  • Pro-actively promote and sell PS DO products and services by visiting customers on a regular and planned basis.
  • Provide feedback and direction to any PS DO dept. on all matters of: opportunity, competition, loss, change, problem of market intelligence and strategy for territory.
  • Maintain good records for territory, of its present and prospective customers. Also records relating to D-R competition and their activities.
  • Develop strong, long-term, business relationships with customers.
  • Manage designated territory agents/ representatives (where applicable)
  • To prepare and present professional presentations to customers relating to Product Services to customer management and staff.
  • Discuss, negotiate and finalise proposals with customers.
  • Act as single point of contact when required on difficult company problems with customers to co-ordinate complex customer problems internal and external.
  • Promote and organise customer visits to PS DO facilities.
  • Provide advice/ assistance to credit and collection, marketing and completes sales.
  • Develop and maintain a detailed territory plan
  • Utilize PS DO softwares including: SFDC
  • Knowledge, Skills & Experience
  • Technical knowledge of Rotating Equipment, Reciprocating Compressors, Gas Compressor Engines & Turbines
  • Knowledge of the application of above products at customer’s facilities
  • Market knowledge
  • Knowledge about PS DO principal competitors
  • English language fluency
  • Oral, written & presentation skills
  • Ability to build strong relationships
  • General sales skills, including: need identification, questioning, listening, negotiation and closing.
  • Strategy development skills
  • Motivated, dynamic & industrious with “can-do” attitude.
  • Personable & professional appearance
  • Good commercial acumen.
  • Qualifications
  • Degree or equivalent in Mechanical Engineering or business
    • 5 years minimum post NYSC experience spent in a business development / client relationship management role
  • Ideally experienced with rotating equipment providers

  • Type of business contacts/levels
    Internal

  • Contacts with all PS DO Management & staff for all PS business elements in spares, repairs, field service, up-grades, re-rates and training.
  • External
  • Large spectrum from, Senior Company Mangers, Maintenance, workshop, training, purchasing and Engineering Departments.

  • Job ID: 64964
    Organisation: Power Generation Services
    Experience Level: Professional
    Job Type: Full-time

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