Job Description
• Co-Ordinate And Measure Effort To Transform S&D Into An Intelligence Driven Operation Through The Digitization Of Channels As Well As The Provision Of Analytics To Guide Sales Activities And Initiatives.
• Support The Shareholder Return Strategy By Developing And Implementing The Division’s Processes That Are Aligned To Achieving All Elements On The Business Score Card. (I.E. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA Margins, Assure Revenue, CAPEX Returns Management And Net Subscriber Additions). • Participate In The Review Of Business Processes (Headcount, Process Optimisation Etc), To Drive Efficiency Gains To Ensure At Least 5% Reduction In Divisional Budget Year-On-Year. • Participate In Contract Negotiations To Reduce Cost And Drive MTNN Value Creation Philosophy. • Conduct Quarterly ROI Analysis On The ‘’Transform’’ S&D Initiative • Serve MTNN’s Customers And Provide Solutions To Improve The Customer Experience. • Partner Effectively With MTNN’s Critical High Value Customers To Enhance MTN’s Corporate Brand • Develop Strategies And Champion Customer Centric Culture Across The Organization And Develop/Reform Relationships With MTNN’s Internal And External Customers To Transform The MTNN’s Revenue. • Drive An Increase In MTNN’s Net Promoter Score • Strategic Partnerships With MTNN Leadership Team To Drive Awareness On Expected Behaviours And Impact On Non-Compliance On Bottom Line Results And Company Image/Reputation. • Drive Planned Strategy For The Successful Delivery Of MTN Group And MTNN Transformation Initiatives Focusing On Customer Centricity, Including Perfect 10 Project. • Partner With MTNN’s Ecosystem Partners To Deliver Business Value. • Collaborate With Other Business Units In The Development Of Business Models For Use In MTNN And Develop Measurement Strategies To Support Ongoing Strategy Development And Project Optimization. • Work With Third Party Service Providers To Deploy And Drive Adoption And Use Of Technology Platforms That Enable Digitization In The Sales Operations • Recognize And Replicate Best Practice From Other MTN OPCOs In The Areas Of Digitization And Transformation Of S&D Operations • Institute The Use Of POS, Site And Street Level Analytics In Daily Sales Operation • Develop And Present Relevant Daily, Weekly, Monthly And Quarterly Performance Reports And Best Practice Sharing Intra And Inter OPCO • Execute And Drive Adoption Of A Trade Automation Solution Making Intelligence On POS Activities And Performance Available For The Sales Teams • Analyze Macro And Micro Economic Trends To Guide Sales Planning Across The Regions – Defining Headroom And Opportunities For Growth Based On Network Investment And Other Drivers Of Business Performance • Develop A Framework For Implementing CVM In The Channels Especially Using Intelligence Generated From The VTMs, TAS And Other Sales/POS Management Platforms To Drive Competitive Advantage In The Channels • Review Market Intelligence And Competitor Insight, Develop Approaches For Penetrating The Market Based On Existing Channels Identifying Constraints, Challenges And Trade-Offs Of The Approaches. • Initiate And Drive Execution Of Relevant Transformational Projects To Achieve The Set Of Objective Of Becoming A BI Driven Sales Organization
Job Condition
Normal MTNN Working Conditions
Experience & Training
• First Degree In (B Econ/ B Admin/ B Comm / Numeracy Preferred) • Fluent In English And Language Of Country Preferable • Minimum 9-17 Years’ Experience Including: • Manager Track Record Of 3 Years Or More; With At Least 3 Years In Relevant Sector/ Industry • Worked Across Diverse Cultures And Geographies Advantageous • 8 Years Sales, Reporting, Planning/ Analytics Experience
Minimum Qualification BA, BEd, BSc, BTech Or HND
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