Monday, April 17, 2017

Client Service Manager AT PGL Environmental Consultants Abuja, NG

Job description

PGL Group is a reputable firm and we seek to employ a competent candidate for the role of a Client Service Manager
Description
  • Establish, build and maintain relationships with clients.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Improve product performance by identifying persistent problems and recommending changes (project coordination)
  • Provide client support services in accurate and timely fashion.
  • Communicate the strategic plan in regard to business expansion, acquisition, and marketing.
  • Responsible for creating business opportunities and develop business plans to achieve goals
  • The officer sets goals for attracting new business and guides the development staff in the area of product research and development.
Requirements
  • Must have a degree
  • Minimum of 3 - 5years experience in the customer service, sales administration or internal sales field would be required
  • Must know how to initiate and maintain relationships
  • Candidates must have a proven track record of organizational and entrepreneurial skills
  • Excellent communication and problem-solving skills
  • Ability to work independently
  • Customer focus and high level of commitment
  • Team player with a high level of administrative skills
  • Proven revenue generation (in previous roles)

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