Business Development & Client Service Manager AT Nielsen Lagos, NG

Job description

Seek to understand clients’ business and provide insights to clients’ strategic goals and objectives.

Proactively engage in clients’ key business issues, contribute to decision making and deliver effective presentations.

Build strong relationships with senior marketing, research and sales leaders within key client organizations.

Identify opportunities to expand business within client accounts through a clear understanding of clients’ needs and the application of Nielsen’s suite of solutions.

Participate in the development of Client proposals, briefing documents and presentations for all assigned client accounts

Participate in the implementation of the needs assessment process in key client organizations.

Using consultative selling, effectively communicate and negotiate at top –to-top level.

Promote effective working relationships with clients; the client service teams; and other Nielsen functions

University degree preferably in Marketing, Research or a business related area; postgraduate degree or MBA is preferred but not mandatory.

5-6 years working experience in Market Research or Business Analytics and Client Servicing

Excellent verbal and written communication skills

Good knowledge of research methods (RMS & CI), analysis and tools

Strong business acumen, strategic perspective and good knowledge of market dynamics.

Expertise in servicing clients and strong analytical skills

Good organisational skills; strong leadership and people management skills

Competent negotiator with effective influencing skills

Good knowledge and understanding of all Nielsen products and service offerings in Ivory Coast and West Africa

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