Job Description
To Support Revenue Assurance Function In The Business To Minimize Revenue Loss From Daily Operations And Identify Revenue Leakage
• Extract Value From What We Already Have By Focusing On Optimizing Processes Within The Unit/Department In Line With The Value Creation Philosophy. This Includes Individual Contributions And Recommendations To Improve Existing Business Project/Initiative.
• Drive Innovation By Identifying And Taking Advantage Of New Business Opportunities, E.G., By Stimulating And Encouraging New Business Opportunities, Launch Of Products, Product/Process Innovation, Business Model Innovation Etc.
• Maintain Leadership In The ICT/Digital Industry By Partnering With MTNN’s Partners To Improve Their Processes Which In Turn Will Improve The Efficiency Of MTNN’s Operations.
• Enhance/Expand MTN’s Role In The Larger National Macro Environment By Participating In CSR Projects And/Or NGO’s, Involvement In Recognized Professional Institutions, Participating In Think-Tank Activities Etc.
• Sustain The Right Organizational Culture And Behaviors By Demonstrating The Vital Behaviours Every Time.
• Analyse And Report Post-Paid Revenue/Collections Accurately.
• Develop Tools, Templates And Processes To Assist In Automation Of Workflow.
• Prepare Presentation Material Denoting Trending, Key Indicators And Performance That Have Impact On Revenue Leakages
• Execute Audit Queries On Live Data Obtained From Network Operations And Compare With Corresponding Billing Data To Ensure Consistency.
• Audit The Billing System Regularly To Ensure Accuracy Of Tariff Rates; Review And Analyze Billing Data, Rate Plans And Billing System Table To Determine Areas Of Revenue Leakage.
• Perform Regular Audit Of The Information Systems And Network Operations Systems.
• Document, Quantify, And Develop Root Cause Analysis And Suggest Resolutions For Billing Issues Identified.
Job Condition
• Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
• Open Plan Office
Experience & Training
• Fluent In English
• First Degree In Computer Science, Mathematics, Statistics Or Any Numerate Discipline
• Possession Of A Professional Certification, E.G. CISA, OCP (Developer) Is An Advantage
• Minimum Of 3 Years’ Experience In An Area Of Specialisation; With Experience Working With Others
• Professional Experience In Application Development Tools, Including A Working Knowledge Of Data Mining/Analysis Using Statistical Analytic System (SAS), SQL Developer, Problem Solving And Reporting/Presentation.
• Experience In Revenue Assurance, System Audit, Information Technology Services And Business Process Review Is Desirable.
• Experience In The Telecommunication Industry Or Any Of The Leading Professional Services Firms Is Desirable
Training:
Training On Controls, Assurance And Information Systems
Minimum Qualification BEd, BEng, BSc, BTech Or HND
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