Job Description
• To Operationalize And Implement MTNN’s Regional Operations Strategy Within The Regional Environment And Ensure That Regional Sales Targets And Service Levels Are Achieved.
• To Drive Compliance And Enhance MTNN’s Corporate Image And Reputation By Driving/Championing The External Management Stakeholder Strategy.
• Extract Value From What We Already Have Through Cross-Functional/And Or Regionally Focused Activities Such As: Multi-Functional Business Optimisation, Contracts Review And Negotiation, Cross-Functional Capital/Budget Efficiency Projects Etc.
• Innovation – Identifying And Taking Advantage Of New Cross-Functional Business Opportunities, E.G., Through Nurturing New Business Opportunities, Products Launched, Product/Process Innovation, Structural Changes, Etc.
• Maintain Leadership In The ICT/Digital Industry By Influencing State Legislations & Policies, Participating In State Level Industry Think-Tanks, Building & Extending National B-2-B And Similar Relationships, Etc.
• Enhance/Expand MTN’s Role In The Larger National And Ecosystem Through Participation As Thought Leader, Executing Regional/Local CSR Projects, Involvement In (Inter)Industry Non-ICT Policy & Think-Tank Activities, Data Analysis, Reviews, Etc.
• Cross-Functional People Leadership Activities: Coaching, Staff Development And Motivation, Employee Networks Mentorship/Support, Cross-Division Employee Engagement Projects, Faculty Roles, Talent Mentorship, Etc.
• Generic Activities Necessary For Positive Business Outcomes Such As: Supporting Recruitment, Thought Leadership/Execution As Internal (Interview/Disciplinary) Panel Member, Influencing Next Level Leaders (E.G., At Excom) Etc.
• Facilitate The Execution Of The ROM Governance Structure And Escalate Variances Promptly To The Sales & Distribution Executive.
• Identify And Implement Innovative, Disciplined, And Continuously Improving Business Processes And Systems In The Region.
• Evaluate Need And Recommend Opportunities For Business Development And Expansion In The Region.
• Develop Weekly/Monthly Reports To Track Metrics/Measures And Monitor Regional Performance To Ensure Achievement Of Set Targets.
• Review And Evaluate Regional Performance On A Continuing Basis And Provide Direction For Modification Of Systems And/Or Implementation Of New Systems.
• Support, Communicate, Reinforce, And Defend The Vision, Mission, Values, Philosophy And Culture Of The Organisation.
• Establish Processes/Standards And Evaluation Of Systems And Technologies With Regards To Customer Experience.
• Anticipate And Effectively Deal With Issues That Could Enhance The Region's Opportunities Or Adversely Impact Business Results.
• Proactively Identify, Evaluate, Mitigate And Report On Compliance, Regulatory And Reputational Risks Across The Region.
Job Condition
Normal MTNN Working Conditions
Experience & Training
• First Degree In Related Discipline / Masters Advantageous
• Fluent In English And Language Of Country Preferable
• Possession Of A Post Graduate Degree In A Relevant Discipline Will Be An Added Advantage.
• 12 Years Working Experience Which Includes:
• Senior Management Track Record Of 3 Years Or More
• 3 Years’ Experience In Relevant Industry/Sector (FMCG/ Telecommunications/ Retail Banking/ Service Industry Context)
• Experience Working In A Global/Multinational Enterprise (Understanding Emerging Markets Advantageous)
• Worked Across Diverse Cultures And Geographies
• Retail/ Distribution Planning
• Continuous Education On GSM Marketing And Distribution (Non-Technical)
• Leadership Skills
• Basic GSM Training
• Basic Telecommunication Fundamentals
• Internal Conferences On Telecommunications And Consumer Trends
• Relationship Management
• Business Law
Minimum Qualification BA, BEd, BEng, BSc, BTech, HND Or LLB
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