Job Description
• Improve Network Performance By Providing Real Time And Prompt Resolution To All Network Faults On MTNN Network.
• Activate Newly Integrated Nodes (Core Element) After Normal Working Hours, Weekends, And Public Holidays To Ensure Optimal Network Performance And Meet Business Objectives And Plans At All Times.
• Carry Out Network Management; Faults Detection, Troubleshooting, Escalation And Resolution Of All Core And Transmission Nodes.
• Detect, Diagnose And Acknowledge Alarms From All Core And Transmission Nodes Or Elements.
• Ensure Real Time Performance Management Of All Core And Transmission Network Elements.
• Provide Daily Reports And Make Recommendations Aimed At Improving Network Quality.
• Troubleshoot, Escalate Where Required And Ensure That Faults On The Network Are Actioned/Resolved In Line With Specified Targets
• Act As Interface And Provide Access Reference Number To MTN Contractors, Operational Maintenance Centre Engineers And Other GSM/PTOs Companies For Planned Work And Change Request.
• Provide Security Information To All Regional Security Offices Across The Country To Protect All MTNN Equipment’s Through Network Surveillance.
• Provide Ideas And Feedback On Software Tools, Procedures And Improvements To NSMC Functionality.
• Provide Ideas And Feedback On Status Of The Network To The Relevant Planning Units Based On Specific KPIs Such As Processor Load Etc.
• Ensure Proper Management And Implementation Of All Network Changes According To The Organization Process And Procedures.
• Manage Network Changes And Ensuring That Changes On MTNN Network Are In Line With Company Policies And Procedures
• Ensure NSMC Shift Hand-Over Procedure Is Strictly Adhered To.
Job Condition
• Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
• Open Plan Office
Experience & Training
• Fluent In English
• First Degree In Electrical Electronics /Computer Science/Engineering Or A Related Field.
• Procession Of Professional Certification (UNIX, CCNA) Certification Beneficial
• Minimum Of 3 Years’ Experience In An Area Of Specialisation; With Experience Working With Others
• Experience Working In A Medium Organization
• Experience In Light Current, Telecommunications Or A Related Field.
• Experience In GSM Switching Environment Preferably Working On Ericsson, Huawei And Siemens Switches Is Desirable
• Basic Knowledge Of IP Infrastructure And Networking In An Operations And Maintenance Center, Network Management Center And Network Operations Center
Minimum Qualification BA, BEd, BEng, BSc, BTech Or HND
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